Feature Requests

When are the Twitter/X and Threads integrations going to be fixed? Threads show I have 0 followers and I have to manually update Twitter/X. These are features I feel like should be standard.

First, I love Beacons. Just so you know while reading this, it's been almost 2 years of being a client, and I cannot complain. Second, I am reaching out to request a new feature to permanently block specific users from our Beacons store. We have encountered situations involving certain users whom we no longer want to access our free or paid content. These cases are primarily related to security concerns and specific incidents involving users who have become problematic for our team but continue attempting to access resources intended exclusively for members of our community. At the moment, the platform only appears to allow us to remove these users from our customer database. However, deleting them is not sufficient, since they may still be able to register again, claim free products, or make future purchases using the same email address. We need a way to fully block a user so that they cannot make any future purchases, register for free products, or regain access to our store using the same email address. I am aware this feature is not currently available, so this is my formal feature request for inclusion in a future platform update. We believe store owners should have the ability to permanently restrict specific users from accessing or purchasing digital products when there are legitimate security, community management, or team safety concerns. This functionality would help businesses protect their teams, their digital products, and the integrity of their private communities, particularly in situations where problematic users refuse to respect access restrictions. I hope this request is accepted and implemented. My best wishes to the team!

Hi Beacons Team, I’m reaching out because I’m experiencing a major issue with the checkout flow that is costing me sales. I sell a $597 digital product, and many of my customers purchase using Klarna or Afterpay. Recently, the checkout experience changed, and now customers must: Select Klarna or Afterpay. Click a green button that says “Secure pay $597.” Only after clicking that button do they see their payment plan options. The problem is that many customers believe clicking “Secure pay $597” will immediately charge them the full amount. They become afraid to continue and abandon the checkout, even after I explain during my TikTok Lives that they won’t be charged $597 and that they’ll see their payment plans on the next screen. This has become a frequent concern, and I believe it’s negatively impacting my conversion rate. Is there any way to: * Customize the wording on that button? * Display something like “Continue to Payment Options” or “Review Payment Plans” instead? * Or allow customers to view their payment plan options before seeing a button that appears to charge the full purchase price? If this isn’t currently possible, I’d love for this to be submitted as a feature request. I think it would greatly improve the checkout experience for creators selling higher-ticket products with Buy Now, Pay Later options. Thank you for your time. I appreciate any guidance or updates you can provide. Best, Melissa Romero

The button is too out of the way. Moving it near the social links or lower in the header would make it more visible for people to download. Also, rather than an icon, it should say something like "save contact". There should also, be a lead capture feature where it prompts the person to provide their info in exchange for the contact card - this part should be an optional feature

It's crazy to pay $100 a year and not have the option to hide your logo. Any paid feature should be able to do that. It's super disappointing and makes everything look very unprofessional. Or if you really wanna be stingy just take away the damn bar and leave the Beacons.ai at the bottom like you used to. I'm so tired of corporations doing shit to make things worse and more expensive. Who tf has an extra $300 to pay for hiding a logo? I can't stand that I have to use this fucking platform.

I find it unbelievable that those who make a purchase on our link in bio site are not automatically added to our audience. What is the point of my setting up automation emails for products purchased if they are NOT added to my audience? For example: I have a freebie for a blueprint. 7 people have gotten it and I can follow up with NONE of them because they are not part of the beacons audience so they are not receiving the 2 email automation I created. This makes absolutely NO SENSE to me at all. Please correct this!

Issue where adding an external link under Digital Products is triggering a paid-account prompt. This is affecting my business flow, and I haven’t received a response yet. Please advise as soon as possible or escalate this case.

Just more advanced shipping options and not having to do a work-around having to make customers input location for a digital product. Although it's clever, and I like that kind of thinking trying to get the problem solved, I need actual shipping options and integrations that can help me make beacons my main place to sell my small-business items. I would really appreciate it since I do want to stick with Beacons because of how clean and easy to use it is.

So I am about to sell courses and one high ticket $6 k + and there is no way to suspend someone if they don't make a payment and default. Courses look very similar to kajabi and there should be a way to suspend for failing to pay.

I permanently deleted an Instagram Reel from my account, but it still appears in my Beacons analytics calendar after reconnecting Instagram, creating a new Beacons account, and using Full Data. Does Beacons cache historical analytics, or is there a way to force a complete re-import?