Bug Reports

Hi there, I have tried to sign up using my Google account and entering my information in the fields. In both scenarios, I receive the error message "User failed setup." My email address is: deirdre.d@gmail.com I can't find a link to contact customer support. Can you please direct me to someone who can help resolve this issue? Thank you.

Hice un beacons con este correo grupodrey@gmail.com y ahí gestione 3 sesiones de beacons, sin embargo no me deja acceder, no me llega nada de recuperación al correo; ahí tengo 3 usuarios: grupodreykarlacastro, grupodreyrosareynoso, grupoirvinescalante

Smart reply is a nice setting I just wish it actually worked. No DM’s get sent nor for comments get responded to. It’s nor a user error several accounts have commented the call to action and smart reply doesn’t work.

Dear Beacons.ai team, I am reaching out for clarification regarding the activation of the cookie notice on my account. I have enabled the "Show cookie notice to satisfy requirements such as GDPR" option, but I noticed that no cookie banner is displayed, and users do not have the option to accept or reject cookies. I am concerned that this setup may not comply with privacy regulations, such as GDPR, CCPA, and similar frameworks, as it could imply the collection of data without users' explicit consent. Currently, I am not collecting data through the following tracking tools: Google Analytics: GA4 Google Analytics: Universal Analytics (Deprecated) Facebook Pixel TikTok Pixel Pinterest Pixel Additionally, I have not entered any IDs for these tools. I would like to know whether the data you currently collect through my links is completely anonymous or not. Could you please confirm whether the current setup complies with privacy regulations, or advise if I need to take additional steps to ensure compliance? I look forward to your response. Best regards,

What is appearing is "Hmmm… can't reach this page The connection was reset. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_RESET" Help please :'(

I sell a majority of products that are affiliate. I’ve noticed when they come on and off a sale by the creator, the prices don’t update all the time. I have to then delete the listing and redo it—which is annoying. Please fix this so that affiliate products have updated prices automatically on the storefront.

if the social media links are being updated in the account settings, they are not updated in any of the automations, nor if an existing broadcast is being duplicated. instead, they are only updated if user creates a new automation or a new broadcast. If user has 10 automations active with 15 emails inside, he would need to change the social links in the footer 150 times!! that seems un productive, considering it is a general overall setting. please correct the update of social links not only when creating a new broadcast, but also to be updated to current automations and if an old broadcast is being duplicated

I have been struggling to make the Google Calendar feature work. I know I can set custom hours for a week, but I want to be able to set each day individually for a month. I currently use Calendly because of that feature. You have my business if you fix that issue. Google Calendar does not show an error when I tried to book an appointment when I had a conflict.

Hello, There is a free download product. Clients getting that product are entering an automation email, but their email are not registered in the Audience database! Here - https://account.beacons.ai/audience-manager/home/audience Please fix it. Sebastian

When you add a image or video to you background and scrolling on a phone browser that collapeses the search bar as you scroll, the image has to reload to fill in the extra space. This causes the screen to jitter to adjust for a moment. Can this be fixed? Thanks