Bug Reports

My mail registration: highs_craggy_1x@icloud.com I hope this message finds you well. I am writing to seek assistance regarding an issue I encountered after purchasing a $10 subscription that was supposed to grant me access to a custom domain. After the payment was successfully deducted from my card, I attempted to select my custom nickname. However, I received an error message that prevented me from proceeding. I tried several times, suspecting it might be a temporary glitch on the site. Later, I decided to wait and try again. Unfortunately, I noticed that additional funds were deducted from my card. As I have already paid for the subscription and encountered this issue, I kindly request a refund for the extra deduction. Additionally, I would appreciate your help in resolving the problem with accessing my custom domain, as this feature is included in the subscription I purchased. Thank you for your attention to this matter. I look forward to your prompt response and a resolution to these issues. Best regards,

I'm having an issue with simply signing up to the app. Whenever I try to sign up, it says "user failed setup"

Hi there, I have tried to sign up using my Google account and entering my information in the fields. In both scenarios, I receive the error message "User failed setup." My email address is: deirdre.d@gmail.com I can't find a link to contact customer support. Can you please direct me to someone who can help resolve this issue? Thank you.

What is appearing is "Hmmm… can't reach this page The connection was reset. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_RESET" Help please :'(