User failed setup
complete
J
Jacky Zhu
marked this post as
complete
J
Jacky Zhu
marked this post as
under review
Jacob Choi-Durham
Hello Min K.! I have a few more questions for you:
- What device and operating system are you using when you encounter this issue?
- Have you tried signing up using a different method (e.g., email, social media login) and did you encounter the same issue?
- Can you provide any screenshots or error messages that appear during the sign-up process?
J
Jacky Zhu
Min K. Thank you for bringing to our attention the issue you are currently experiencing with accessing our site. To assist you further, could you please provide us with the location you are reporting this issue from?
Are you able to access our site when you are on a VPN? It may also potentially be an issue with your Internet Service Provider. We recommend trying a different browser or using mobile data.
We appreciate your cooperation and patience as we work together to identify and address the matter!
J
Jacky Zhu
Min K.: It looks like certain ISPs or IP addresses in Thailand actually banned our site (beacons.ai). We are working on trying to get unblocked, but haven't heard back just yet. We will keep you posted as we know more.
We want this back up for you guys as much as you do! Appreciate your support and patience.