Whatsapp Integration
t
tonysmartmkt
It would be amazing to have an integration with WhatsApp, and that reminders, confirmation messages or any mass communication can be sent via WhatsApp as well, similar to what nas.io has
This feature is ideal, especially for the Latin American market, since our audience tends to use WhatsApp more than email; so communication and effectiveness would be much greater with a feature like this.
I have seen that there are 02 ways of integration:
The simplest is through WhatsApp business, simply reading the QR code, as if you were linking another device.
And the other, which is more advanced, is through the WhatsApp API, which allows you to send mass messages.
I think it is something that you should evaluate, since the Latin American market is also very large and needs a solution tailored to its needs.
This is already being done by nas.io, along with the “Communities” theme,
but the advantage that you have is that you have more tools and above all that your interface is much more friendly, especially for customers, for example when making reservations.
Regards,
Anthony
Jacob Choi-Durham
Hiya tonysmartmkt, thanks for this post! I have a few more questions for you:
- Can you provide more details on the types of messages (reminders, confirmation messages, etc.) you would like to send via WhatsApp?
- Could you elaborate on the specific needs of the Latin American market that this WhatsApp integration would address?
- Can you share more about your experience with nas.io's WhatsApp integration and what features you find most useful?