⭐️ stars or a link to leave a Review
TEE NICOLE
In a post purchase email automation, I'd like the ability to send a customer a link to leave a review. When i send them an email asking for a review, i think it would be helpful to include a link to review the product(s) they purchased. It would be quick and easy for them. They'd just select how many ⭐️ they'd give it and write a few words, if they want; and when they submit, it'll go to the product page or to holding space where I can choose to publish it for the product(s).
Or can it create a star ratings selection block as one of the email creating blocks so customers can choose how many stars to give the product or service as part of the review they're leaving in that post purchase email?
That would make it helpful and easy to ask for and get reviews to our products and services at a future point after the sale.
Thanks.
Jacob Choi-Durham
Hello TEE NICOLE! I have a few more questions for you:
- What platform or service do you currently use for post-purchase email automation?
- Would you prefer the review link to direct customers to a specific review platform or a custom review page on your website?
- How would you like to handle the reviews once they are submitted? For example, should they be automatically published or would you prefer to review them first?