Remove a customer from the Beacons online course program.
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Finance Nouveau Départ
Good morning,
I am writing to you because I have encountered a problem.
A client who paid for my support in several installments (in 3 installments) decided to withdraw from the program. Finally, I am not going to charge him for the last month. However, as she did not pay in full, I would like to remove her from the Beacons course program, but I don't know how to do it.
So can you add the functionality so that we can remove a customer from the course program, so that they no longer have access to it?
Sincerely,
Jacob Choi-Durham
Hi Finance Nouveau Départ — thanks for reaching out and explaining the situation. Really appreciate the feedback here; I can see why being able to remove a customer from a course program (so they no longer have access) would be important in cases like this. I’m going to pass this along to our team to look into, and we’ll follow up as soon as we have an update.