Feature Request / Support Request: 301 Redirect for custom URLs
Dvizh Belgrade
Hi Beacons Product & Development Team,
We are writing to request a critical functionality on your platform: setting up 301 redirects for modified or outdated usernames.
Here is why this feature is essential for us and many other creators:
Printed Materials: We have already printed a large physical batch of stickers with a QR code pointing to our old username. Re-printing them is extremely costly and wasteful.
Brand Consistency: Our official handle across all platforms is fixed, so changing our active profile username to the old one is not a viable option.
Implementing a server-level 301 redirect from our old username URL to our active profile URL would instantly fix our printed materials.
Could your engineering team please assist with a backend redirect for our account, or pass this request to the product team as an urgent feature update?
Thank you for your support!
Jacob Choi-Durham
Hi Dvizh Belgrade — thanks for reaching out with this, and totally hear you on how urgent this is with printed QR codes already out in the world. Really appreciate the detailed context around why a server-level 301 from the old username URL to your current profile would help. I’m sharing this with our team to look into, and we’ll follow up as soon as we have next steps.