Customer service call scheduling
f
faithdrivenimpact
agree, need a one stop shop website feature for booking coaching and scheduling calls
J
Jacky Zhu
Merged in a post:
Enhancement on 'Schedule link'
octopuscards
Please consider allowing users to set recurring schedule (e.g. daily, weekdays etc.) for links so that users do not need to set the schedule everyday or every week. Thank you.
Jacob Choi-Durham
Hiya octopuscards, thanks for this post! I have a few more questions for you:
- Can you provide more details on how you envision the recurring schedule feature to work?
- What types of schedules (daily, weekly, monthly, etc.) would you find most useful?
- Would you like to have the ability to set exceptions to the recurring schedule?
octopuscards
Jacob Choi-Durham We want to enable the live chat link during our office hours (Monday to Saturday, 9:00 AM to 6:00 PM). I think a daily schedule can suit our needs. Allowing users to set exceptions definitely helps, so we don't need to disable the chat before holidays. Thank you.
Jacob Choi-Durham
Great to hear your perspective, christianlifenetwork! I have a few more questions for you:
- Could you provide more details on how you envision the scheduling process to work?
- What specific features would you like to see in the scheduler?
- How often do you anticipate using this scheduler feature?