I am the owner of a store on your platform, and I am currently facing a critical issue that is severely affecting my business.

The links for both paid and free products in my store are not working. I personally tested them multiple times, and both I and my customers keep getting the error: "Oops, page not found".

Customers who submit their emails to download my free guide are not receiving any email at all, meaning they cannot access the file.

This issue has been happening for about a week, but now it has escalated: customers are completely unable to purchase or download anything from my store, which is destroying my credibility and directly harming my business.

I urgently request that you investigate and fix this issue immediately – today, not tomorrow. This is an emergency.

Waiting for your urgent response.