Course Expiration Date
barsculpt
Hi Beacons Team,
I'm reaching out with a question regarding the ability for us to make a course expire 13 months after purchase.
I'm working with a personal trainer who sells a 52-week fitness course that is meant to be a year-long program. After the year is over, the expectation is for repeat customers to return and purchase the program for the following year. The key to this is making the course they purchase expire at the end of the year so they can then repurchase it for the following year.
A timely response is appreciated, thanks in advance!
Best,
Rachel
R
Roxane P.
Hi, do we know if there is any update on this request? How many people do we need to vote on so that it gets made? What would be the timeline?
Jacob Choi-Durham
Hello barsculpt! I have a few more questions for you:
- What should happen if a customer tries to access the course after it has expired?
- Is there a need for any notifications or reminders to be sent to customers before their course expires?
- Should there be an option for customers to extend their course access beyond the 13 months, and if so, how should this be handled?
barsculpt
Jacob Choi-Durham 1) Prompted to repurchase. 2) Yes. 3) Prompted to repurchase.
barsculpt
Jacob Choi-Durham This is for a fitness account, so my client wants to motivate her clients to get these courses done.