Client Side Rescheduling of Appointments | Voters

Client Side Rescheduling of Appointments

Melody

I have a few appointments set up on my site. What if a client wants to reschedule? They can't. Can we make this an option in the future?

6 days ago

Jacob Choi-Durham

Hiya Melody, thanks for this post! I have a few more questions for you:

What types of appointments are clients scheduling on your site?
How would you like clients to be notified about the rescheduling option?
Are there any specific conditions or limitations you want to set for rescheduling appointments?

Melody

Jacob Choi-Durham they are scheduling 1:1 phone calls/ text sessions. I'd like them to be able to receive some kind of link to allow rescheduling options so that "I" do not have to do that type of administrative work...the client can do it themselves. Also it would be nice if there were thresholds like for example, they (the client) can only reschedule up to 1 hour or 2 hours prior to appt. if he/she knows they will not be able to keep the appt. (due to something coming up last minute, etc). This is to ensure less of a chance of wasting time on end of the provider (me). I hope this answers your question. Lastly... of course not every user would need this option, but it would be nice to have a toggle switch to be able to turn this on for those that offer services that can be rescheduled. Thank you for your time in hearing me out on this. - With gratitude (Melody H)

*Is there not a way to add buffer space in between scheduled appointments? I do not want to man my schedule so much. Is there a way to add grace minutes between appointments or have it to be set to do automatically? This is to ensure there is grace time between one call and the next.