Adding an easier way to change my subscription
J
Jacky Zhu
Merged in a post:
Going pro
h
homiej
It would be more convenient if going pro was more accessible (not in the pop up way). By the way, the, "upgrade to pro" configuration is not working in the app under "billing" in "account settings".
Jacob Choi-Durham
Hello homiej! I have a few more questions for you:
- Can you describe how you would prefer the 'Go Pro' feature to be accessed instead of the current pop-up method?
- Have you encountered any error messages or specific issues when trying to upgrade to Pro under 'billing' in 'account settings'?
- What device and operating system are you using when you experience this issue?
J
Jacky Zhu
Merged in a post:
Upgrade/Downgrade Plan feature
beginmaster
Wish we could easily have this feature instead of cancelling and then upgrading or downgrading.
Jacob Choi-Durham
Hello beginmaster! I have a few more questions for you:
- What specific features or options would you like to see in the upgrade/downgrade process?
- How frequently do you anticipate needing to upgrade or downgrade your plan?
- Are there any particular challenges you face with the current cancellation and re-subscription process?
beginmaster
Hello Jacob Choi-Durham,
- I suggest that people would have an option to change their subscription plans in general. They could either downgrade/upgrade or change their billing to monthly or annual plan depending on their needs.
2-3. The reason why I wanted to request this feature is because I've purchased the monthly subscription just to test out the pro (monthly) plan and gather the funding in the meantime. If ever the need arises to upgrade (which I think would be soon), it's better for my needs to just switch to the annual plan. The current situation is that people would need to cancel their current subscriptions and then downgrade/upgrade from there. It would be less of hassle to subscribers to just upgrade plans directly (with pro-rated plan rates assuming billing period is not reached)