Add billing address & phone number to checkout process | Voters

Add billing address & phone number to checkout process

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IT Guy_1

In order to reduce fraudulent transactions/chargebacks, please add a section for billing address & phone number to the checkout process. This would serve as additional evidence that the charge is valid if a dispute is filed.

August 20, 2024

Ben Woytowich

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IT Guy_1

Thanks for the fast response Jacob Choi-Durham.

I'd like to have the full billing address that is associated the card being used including city, state & zip code. For non-US transactions, whatever their billing info includes but should be similar info.
Yes, the phone number should be mandatory.
I'd like at a minimum the billing address verified to the card being used. The phone number may be more difficult to verify but if possible, that would be great!!

I believe stripe pulls the IP address on the back end but of course that's just from the device being used which doesn't mean the customer is at their home address at the time of purchase.

Let me know if you need more info. Have a great day!

Jacob Choi-Durham

Thank you for posting, IT Guy_1! I have a few more questions for you:

Can you provide more details on the information you'd like to collect in the billing address section?
Would you like the phone number to be mandatory or optional during the checkout process?
Do you have any specific requirements for validating the billing address and phone number?