Your support Team has logged me out of my account!! | Bug Reports

Your support Team has logged me out of my account!!

complete

Linda Kenton

Your tech support reset my account and now I cannot Log back in. This is a MAJOR issue and I have not been able to work for an entire day now!

Jacky Zhu

marked this post as

complete

Jacob Choi-Durham

Great to hear your perspective, Linda Kenton! I have a few more questions for you:

Can you provide the exact time and date when you were logged out of your account?
Did you receive any error messages when you tried to log back in?
Have you tried resetting your password and if so, were there any issues during that process?