Upsell Feature Crashing | Bug Reports

Upsell Feature Crashing

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Brooklyn Moyer

When someone downloads my freebie, I have an upsell feature to my course for 25% off. However, when someone clicks add, it sends them to this crash page.
I have no idea how many sales I've missed out on now... 
I only just now had a customer come + let me know

December 27, 2024

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Kat Tung

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Jacob Choi-Durham

Hiya Brooklyn Moyer, thanks for this post! I have a few more questions for you:

Can you provide the exact steps leading up to the crash to help us replicate the issue?
Have you noticed if this issue occurs on specific devices or browsers?
Is there any error message or code displayed when the crash occurs?