payment connection | Bug Reports

payment connection

under review

marcchandler

I have succesfully connected my paypal account to beacons ai but when i redirect to beacons, its still asking me to connect payment method to receive payments

February 12, 2025

Jacky Zhu

marked this post as

under review

Jacky Zhu

marcchandler: Thanks for reaching out! We can confirm that we do not see any payment processors connected to your account at the moment. Please follow this help article we've linked below to help get that started and if you continue to run into a connection issue with PayPal, please reach out to support@beacons.ai!

https://help.beacons.ai/en/articles/6439860-setting-up-payments-and-payouts

Jacob Choi-Durham

Great to hear your perspective, marcchandler! I have a few more questions for you:

Can you confirm if you received any error messages during the PayPal connection process?
Have you tried disconnecting and reconnecting your PayPal account to see if the issue persists?
Are you using the latest version of the Beacons AI platform?