Pay What You Want Functionality Issue with Order Bump
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Ariel Marti
The "Pay What You Want" feature does not work properly when used in conjunction with the "Order Bump" option. The issue occurs when a customer adds an additional product along with the main product. The system applies a discount that affects the total price, reducing it to the minimum allowed for each product. Buggy buggy.
Example:
Minimum price per product: $2.
The customer decides to pay $100 for the main product.
When the additional product is added, the system calculates the total price as $4 ($2 for each product), ignoring the $100 the customer intended to pay.
Impact:
This error has been confirmed in two sales. My customers reported the issue, and I verified it :(
Steps to Reproduce:
Set up a main product with the "Pay What You Want" option.
Set a minimum price of $2 for the main product.
Add an "Order Bump" option (additional product).
Attempt to make a purchase where the customer wants to pay an amount higher than the minimum allowed (e.g., $100).
Observe that the total price is calculated as the sum of the minimum prices instead of the intended amount.
Screenshots attached.
Cheers,
Ariel - Software Developer during the day. Trying to attemp as a writer during the night.
Kat Tung
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Kat Tung
open
Kat Tung
complete
Jacob Choi-Durham
Hey Ariel Marti, thanks for your feedback! I have a few more questions for you:
- Can you provide more details about the 'Order Bump' option? Is it a feature that allows customers to add additional products to their order?
- Does this issue occur with all products or only with specific ones when used with the 'Pay What You Want' feature?
- Have you noticed any patterns or specific conditions under which this issue occurs more frequently?