I can't load the cover of my product
closed
carlanaydiosmar
I'm trying to upload the cover image of my product and I get this error: Oops! Something went wrong.
Please reload the page to try again.
I already reloaded the page, I already deleted the cache, I opened it from another browser and nothing, I've been trying for 2 days and nothing.
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J
Jacky Zhu
updated the status to
closed
Ben Woytowich
updated the status to
under review
Jacob Choi-Durham
Thank you for posting, carlanaydiosmar! I have a few more questions for you:
- What is the file format and size of the image you are trying to upload?
- Have you tried uploading a different image to see if the issue persists?
- Are there any error messages or codes displayed when the upload fails?