no puedo cargar la portada de mi producto | Bug Reports

I can't load the cover of my product

carlanaydiosmar

I'm trying to upload the cover image of my product and I get this error: Oops! Something went wrong.
Please reload the page to try again.
I already reloaded the page, I already deleted the cache, I opened it from another browser and nothing, I've been trying for 2 days and nothing.

February 19, 2025

Jacob Choi-Durham

Thank you for posting, carlanaydiosmar! I have a few more questions for you:

What is the file format and size of the image you are trying to upload?
Have you tried uploading a different image to see if the issue persists?
Are there any error messages or codes displayed when the upload fails?