Manager Accounts One-Sheet Errors
closed
carrieannburns
Currently, a few of our talent are having issues with their mediakits not showing accurate new follower data in the social analytic section of our Beacons dashboard. When we visit our social feed section of our management account for our roaster the stats are way off of accurate numbers and views. Additionally, one of our creators has an issue with her photo not wanting to show up on our one-sheet.
We have encountered issues with not showing up properly on Safari properly, for example; it is not allowing us to hover over or click on certain team members metrics or to view their mediakit. The same issue happens when visiting the link and using it on the phone (Using an Iphone), (it lumps all of our teams profile photos together, you cannot click on them or view more about their mediakit, information or stats, and there is an issue with scrolling down. It is only showing the bottom creators individual stats, and info nearer the bottom of the page)... It shows up on Google Chrome properly on pc though, (I am using a mac). Would appreciate better capabilities with all internet explorer types (Safari in addition to how good it looks on Google Chrome, same for mobile customization capabilities (like having the ability to change the layout plan for mobile but keeping desktop view the way we want it).
I am worried that this may affect us obtaining partnerships due to these issues.
Additionally, one of the best things you could do for us professionals is giving us the capability to pay for a custom domain name and http link for our manager one-sheet's so that it looks more professional when sharing and doesn't look like this random long link. (Short-Links on Beacons is currently not working well enough for us to feel confident using it without users possibly encountering issues accessing the webpage and this is an issue).
Tried to attach photos for reference, but says "server error".
Here is our one-sheet link - https://beacons.ai/management/cdfcd507-66fa-4f6b-99ef-cbbf7ae4169b/one-sheet/all-creators
Canny AI
Merged in a post:
One-Sheet Link Is Only Linking To Home Page
carrieannburns
Hello! I am trying to share our one-sheet link with professionals on LinkedIn but it is not linking to our talents roster one-sheet link instead it is sending them to the Beacons homepage, which you can understand why this is not very helpful for our business' purpose of using this feature.
Ben Woytowich
closed
Kat Tung
under review
Lancy Zhang
carrieannburns could you share a few examples of where the follower data is inaccurate (incl username, social platform, and actual follower count)? please feel free to send it to me privately over email lancy@beacons.ai