Instagram not connecting
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Chilli Mail
Please resolve the issue with connecting our instagram to beacons , we have our creator instagram profile connected to a Facebook business page and yet because we previously already had our old FB page that had been hacked connected to it it keeps saying that it’s the wrong combination of IG account and Facebook page. This is because we can’t find a way to disconnect our instagram from our commerce manager that was part of our old Facebook business manager that got hacked. Please find a way to connect beacons to instagram independently. We want to upgrade to beacons Pro but need the instagram to be verified on our media kit.
Kat Tung
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Jacob Choi-Durham
Thank you for posting, Chilli Mail! I have a few more questions for you:
- Can you provide more details about the error message you receive when trying to connect your Instagram account to Beacons?
- Have you tried any troubleshooting steps on your own to resolve this issue? If so, what were they?
- Could you clarify what you mean by 'Instagram to be verified on our media kit'?