I do not have a feature even after payed 30 dollars
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Anonymous Massive Gobbler
I have created this account today, and I've been watching YouTube videos and everybody has this feature saying" email receipt" but I do not have it. I feel so sad right now because I have paid the amount of $30 and I am still not getting the feature. At the same time, I have tried to link my Instagram account and it is not working either. I need help ASAP. I'm looking forward to it.
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Jacky Zhu
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Jacob Choi-Durham
Hiya Anonymous Massive Gobbler, thanks for this post! I have a few more questions for you:
- Can you confirm if the payment was processed successfully and provide any transaction ID or receipt?
- Have you tried accessing the feature from a different device or browser?
- Could you provide more details about the issue with linking your Instagram account, such as any error messages received?
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Jacky Zhu
Anonymous Massive Gobbler: Hi there,
Thanks for reaching out to Beacons! We wanted to inform you that, due to a recent security update, email receipts for purchases on Beacons are no longer customizable. We fully understand that this change may be a significant adjustment, and we sincerely apologize for not being able to provide prior notice due to the urgent nature of the situation.
To ensure you can still share relevant product information with your customers, please make use of the "Product Files" section. You can upload product links or PDFs there, which will automatically be included in the receipt. Additionally, we encourage you to utilize our email automations feature to set up a fully customized post-purchase workflow, allowing you to send any additional information you wish to your customers.
As always, the safety and security of our users and their customers is our top priority, and we must uphold these standards at all times. We greatly appreciate your understanding as we continue to enhance our platform's security.
If you have any questions or need assistance, please don’t hesitate to reach out.