bug on the system | Bug Reports

bug on the system

complete

alina.fit

on the product page the "meet the creator" dont upadate to the new one,and when u open the link the old picture is still there and dont update ,ive change from the media kit and it still dont work

January 31, 2025

Jacky Zhu

marked this post as

complete

Hi there,

We’ve fixed the issue where the profile picture wasn’t updating on the product page. The issue has been resolved, and your new profile picture should now display correctly. Thanks for your patience!

Kat Tung

marked this post as

under review

Jacob Choi-Durham

Hey alina.fit, thanks for your feedback! I have a few more questions for you:

Have you tried clearing your browser cache or using a different browser to see if the issue persists?
Is the issue occurring on all devices and browsers, or just specific ones?
Can you confirm if the changes are saved successfully in the media kit before checking the product page?