Automated email review collection
complete
hannagetshired
It would be amazing to add a follow up email trigger (optional) to send X number of days after someone makes a purchase from the store, to request a review of the product. This way, they've had a chance to use the product, and may be more inclined to share feedback. Otherwise, the email confirmation asks them to leave a review, when they may not have used the product yet, and are likely to forget to come back.
This post was marked as
complete
Ben Woytowich
marked this post as
building
Ben Woytowich
Merged in a post:
Leave a review / comment
ericcaptures
I see that in the community block other people with beacons can leave reviews.. but what about people without a beacons account? Having a review and feedback loop to iterate on your product and business is of significant importance. It's strange I still do not see this feature. Please please prioritize this!
Ben Woytowich
Merged in a post:
Review Link
l
loungewellspaces
A link that can be sent to customers to leave their reviews at
kalexa
Absolutely, I also wrote the support regarding this, it would be amazing!
D
Diane
This is a must !!!
B
Bradley Wilson
absolutely. reviews and testimonials automation setups. and reminder function
carrieannburns
I think they don't have this as a security measure but also so that people don't receive trolls negatively falsely reviewing. I think they did it to protect reviews to verified sources (also maybe to avoid one person reviewing multiple times) , but there has to be a way to implement another system as well.